Help Center
How can we help?
We're here to make sure Anticipa works for you. Browse common questions or reach out directly.
🆘 In crisis right now?
If you're experiencing a mental health emergency, call 988 (Suicide & Crisis Lifeline) or 911. The Panic SOS tool in the app is also available immediately.
Frequently Asked Questions
How does the Anxiety Forecast work?
When you add an upcoming event (like a job interview or presentation), Anticipa's prediction engine identifies the 24–48 hour window before that event as a high-risk anxiety period. It generates specific coping strategies for each phase: anticipation, pre-event stress, and event day. The more events you add, the more personalized your forecast becomes.
Is my mental health data private?
Yes. Your data is encrypted in transit and at rest. We never sell your personal health data. AI conversations are processed through our secure Cloudflare Workers API. Read our full Privacy Policy for details.
What is included in the Pro plan?
Pro includes: CBT Thought Log, Exposure Ladder therapy tool, Body Scan meditation, advanced AI coping plans, priority AI responses, and all future Pro features. Plans start at $3.99/month or $31.99/year.
Can I use Anticipa offline?
Anticipa is a Progressive Web App (PWA). You can install it to your home screen. Basic features like breathing exercises and grounding tools work offline. AI features and forecasting require an internet connection.
How do I delete my account and data?
Email [email protected] with the subject "Delete my account". We will permanently remove all your data within 30 days and confirm via email.
Is Anticipa a replacement for therapy?
No. Anticipa is a self-management and wellness tool designed to complement — not replace — professional mental health care. If you're experiencing severe anxiety, depression, or mental health crises, please seek support from a licensed professional.